SHARE has an effective Management Information System (MIS) to monitor borrower repayment as well as individual employee accountability. The integrated technology platform that SHARE has adopted would enable all the branches to send data online daily to a centralised server for consolidation and analysis. It would help SHARE increase its operational efficiency and employee productivity, which in turn would minimise cost and time. It would also provide timely decision support to the management and ensure strict monitoring controls.
The key factors that have influenced SHARE’s investment in technology are flexibility, scalability and interfacing capabilities of the technical solution. Its technology partner has been successful in customising all microfinance products as per the requirements of the company. Moreover, the task of validation and critical assessment of SHARE’s technology platform has been carried out by an international consulting firm.